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Ubiquiti UniFi Professional Site Support 1y Business Hours EU

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39 451 CZK 32 604 CZK bez DPH

> K odeslání: 999 ks

Kód: SUPPORT-UI-01 PN: UI-ProSupport-1Y-BH-EU-D Záruka: 60 months
Výrobce: UBIQUITI
Ubiquiti UniFi Professional Site Support 1y Business Hours EU Official professional Ubiquiti support. Support always applies to one site and one device from the list below. The service is provided in English only and is... více
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Ubiquiti UniFi Professional Site Support 1y Business Hours EU

Official professional Ubiquiti support. Support always applies to one site and one device from the list below. The service is provided in English only and is always remote.
A 'site' is defined as one UniFi Cloud Gateways and all the UniFi devices behind it (e.g., APs, switches, cameras/NVRs).

Business Hours (standard working hours) – Ubiquiti offers support from 9:00 AM to 5:00 PM.

Please note that Site Support should only be sold in conjunction with deployments using UniFi Cloud Gateway (UDM-Pro, UDM-SE, UDM-Pro-Max, EFG, UDW, UDR, UX, UCG-Ultra and UCG-Max). We currently do not support deployments on Cloud Keys, standalone hosted UniFi Network or Official UniFi Hosting, although this support will be available soon.

Easy access to paid support:

  • Activate in the Site Manager at unifi.ui.com.
  • Meet your dedicated UniFi professional via a 1-on-1 video call (optional).
  • Priority support via phone, video call, and email.

Professional assistance always at hand
Our specialized team of UniFi technicians, operating in the US and Europe, is highly qualified and trained to help you with any queries or issues you may encounter.

Continued commitment to free support
UniFi remains committed to rethinking IT without license fees. Professional Site Support is optional. Our existing chat and 24/7 email support remain free of charge.

BASIC SPECIFICATIONS

Service: official remote support
Support language: English
Service duration: 1 year
Hours: from 9:00 AM to 5:00 PM
Compatibility: UniFi Cloud Gateway (UDM-Pro, UDM-SE, UDM-Pro-Max, EFG, UDW, UDR, UX, UCG-Ultra and UCG-Max)

More information here

Ubiquiti Help Center

Attention! UniFi Professional Site Support is non-refundable and non-returnable once purchased.

Brand
Type specification :  Other
Manufacturer :  UBIQUITI
Warranty
Warranty period EU (months) :  60
Warranty period CRN (months) :  60
Electronic license :  yes
Usage and purpose
Type of accessories :  support
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